![]() However, if you need to address a complaint to the corporate office, including cases in which you might need to take Quest Diagnostics to small claims court, you can send mail to: Mail Quest Diagnostics has facilities all across the globe. You can also find the specific Quest Diagnostic services, including Quest Diagnostics Genomic Services, Nichols Institute, Ameripath, and more on the website's Contact Us page. How To Reach Quest Diagnostic Customer Serviceĭo you need to reach Quest Diagnostic customer service? You have several options. Often, connecting with customer service means long hold times and a long wait to get the results you need.įortunately, DoNotPay can make it easier for you to utilize Quest Diagnostics customer service without the long hold times. Unfortunately, with those excellent platforms comes a number of challenges that could leave you needing to speak with Quest Diagnostics customer service. Quest Diagnostics offers a variety of programs and services that can make life easier for healthcare practices and private individuals alike. Jump the Phone Queue for Any Company How to Reach Quest Diagnostics Customer Service Without Waiting on Hold How to Contact Quest Diagnostics Customer Service the Easy Way DoNotPay provides a platform for legal information and self-help. DoNotPay is not a law firm and is not licensed to practice law. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. As a result, you should make sure to do your own independent research. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.IEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. ![]() ![]() After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.For home collection kits with lab processing and resulting: These home collection kits cannot be canceled and are nonrefundable. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers.
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